Privacy Policy
We take Your privacy seriously and want Your
experience with Lighting One (the “Site” and the “Service” to which
You subscribe upon Your agreeing to the Terms of Service and End
User License Agreement) to be both satisfying and safe. This
Policy sets forth the steps we take to accomplish this result, and
we urge You to read it carefully.
1. What this Policy
Covers. In order for us to properly and efficiently
provide our products and services to You, it may be necessary from
time to time for us to collect information about You or the
equipment or methods You use to visit the Site, or while visiting
the site. Although we need this information to better serve
You, we understand Your concerns about how this information is
used. Accordingly, this Policy explains how we use, and more
importantly will NOT use, any personally identifiable information
we collect when You visit or utilize the Site. This Policy
also covers our treatment of any personally identifiable
information that our business partners share with us or that we may
collect on or from a business partner’s site.
2. What this Policy
Does not cover. This Policy does not apply to the
practices of companies we do not own or control or to people we do
not employ or manage. This Policy only addresses the use and
disclosure of information we collect from You. To the extent
that You disclose any of Your information to any other person or
entity, different rules may apply to their use or disclosure of the
information You disclose to them. It is important that You
understand that we may not, and probably do not, control any
website which You may visit through a “link” from the Site, and
such other websites may have their own privacy policies that may
differ substantially from ours. Also, any third party
advertisers who advertise on the Site or through the Site may also
adhere to their own privacy policies, which may also be different
from ours. When visiting advertisers or any other website or
business You reach by “clicking” on a link on the Site, You are
subject to the privacy policies of that third party. We
encourage You to ask questions before You disclose Your personal
information to others. Unless otherwise notified, we will not
collect personal health information from You. If in the
future we do collect such personal health information, we will do
so in compliance with our Personal Health Information Policy, a
copy of which will be made available to You.
3. Information
Collection and Usage by us. Our primary goal in
collecting personal information is to provide You with a smooth,
efficient, and customized experience on the Site and throughout our
business. We use information collected for the purpose of
completing transactions, delivering products, and addressing
customer service issues. Any Credit Card Transactions with
this Site are handled by third-party financial institutions and
their vendors which receive the credit card number and other
personal information only to verify the credit card numbers and
process transactions. Online payment transactions are handled
by an independent third party that receives the account number and
other personal information only to verify the account number, the
existence of funds, and process the transaction. The
information collected and handled by them is subject to their
privacy policies, which You should review.
We will not knowingly transfer Your personal
information to another party except as disclosed in this
Policy. In most instances, You may have the option to
withhold certain requested information; however if You choose to
withhold or not provide requested information, we may not be able
to provide You with the services or products You request. In
general, our service automatically gathers certain usage
information like the numbers and frequency of visitors to the
Site. We only use such data in the aggregate. This
collective data helps us determine how much our customers use parts
of the Site, so we can improve the Site. We may also track
certain information about Your behavior on the Site. We use
this information to do internal research on our users’
demographics, interests, and behavior to better understand and
serve You and our community. This information may include the
URL that You came from (whether this URL is on our site or not),
which URL You next go to (whether this URL is on our site or not),
what browser You are using, and Your IP address.
We use information in the file we maintain about
You, and other information we obtain from Your current and past
activities on the Site, to resolve disputes, troubleshoot problems,
or to enforce our Lighting One Terms of Service and End User
License Agreement (“TOS”).
4.
Cookies. A cookie is information stored directly on
the computer You are using, that interacts with the Site when You
visit, to assist us in providing customized services. We use
cookies for a variety of purposes, such as (i) to display
information more effectively to our users, (ii) to help us provide
information which is targeted to Your interest, and (iii) to
allow You to enter Your password less frequently during a
session. Any time a cookie is used, personal information is
encrypted for our use only and is protected from third party
access. Additionally, You may encounter “cookies” or other
similar devices on certain pages of the Site that are placed by
third parties. We do not control the use of cookies by third
parties, and their use of their cookies is subject to their privacy
practices and not ours. When You visit the Site, we
automatically receive the URL of the site from which You came and
the site to which You are going when you leave the Site. We
also receive the Internet protocol address of Your computer, Your
computer operating system and type of web browser You are using, as
well as the name of Your ISP. This information is used to
analyze overall trends to help us improve the Site.
5. Disclosure of
Your Personal Information. We may sell or rent
certain personally identifiable information about you to third
parties with which we have advertising and name-sharing agreements.
However, you may opt out of these arrangements by clicking on
the relevant opt-out indicators on our site. We may disclose
personally identifiable information about You to other companies or
people when: (i) You give us Your consent to share the information;
(ii) we need to share Your information to provide the product or
service You have requested; or (iii) we need to send the
information to persons or companies who work on our behalf to
provide a product or service to You; (iv) if we are required to do
so by applicable law as described more fully below, or (v) when we
determine You have violated the TOS. It is our policy to
cooperate with all law enforcement inquiries, as well as other
third parties to enforce laws, such as: intellectual property
rights, fraud and other rights. We may disclose (and You
authorize us to disclose) any information about You to law
enforcement in response to subpoenas or court orders, or other
government officials or agencies as we, in our sole discretion,
believe necessary or appropriate, in connection with an
investigation of fraud, intellectual property infringements, or
other activity that is a violation or potential violation of law or
may expose us or You to legal liability.
Due to the possibility of requirements from
existing or future regulatory authorities or due to the current or
future state of technology, we cannot ensure that all of Your
private communications and other personally identifiable
information will never be disclosed in ways not otherwise described
in this Policy. For purposes of illustration only, third
parties may unlawfully intercept or access transmissions or private
communications, or users may abuse or misuse Your information that
they collect from the Site. Therefore, although we use
industry standard practices to attempt to achieve the stated goals
of our privacy policies, as a matter of practicality we cannot and
we do not promise, and You should not expect, that Your personally
identifiable information or private communications will always
remain private.
6. Service
Providers.
A) External
Providers. We may, for Your convenience, provide some of
Your personally identifiable information to an external service
provider. However, before we disclose Your personally
identifiable information to an external service provider, You will
see what data is about to be sent and have the ability to approve
the disclosure. To prevent our disclosure of Your personally
identifiable information to an external service provider, You can
decline such disclosures or simply not use their
services.
B) Internal
Providers. We may use internal service providers to
facilitate our services (e.g., discussion boards, surveys,
etc). In such event, we may provide some of Your personally
identifiable information directly to them, and such internal
service providers may collect information directly from You (such
as the situation where we ask a internal service provider to
conduct a survey for us and that provider asks You for information
while conducting the survey). If we provide any of Your
information to an internal service provider, such internal service
provider’s use of such information shall be restricted by
confidentiality agreements. If You provide additional
information to an internal service provider directly, then their
use of Your information will be governed by their applicable
privacy policy. Personally identifiable information posted by
a user to a public section of the Site is not governed by this
Policy and Lighting One shall not be responsible for any release of
such information. Furthermore, Lighting One is not
responsible for removal of such personally identifiable information
from any such public section of the Site.
7. Other
Entities. We may share much of our data, including
personally identifiable information about You, with our
subsidiaries, business partners, and our credit card/debit card
processor. To the extent that these entities have access to
Your information, they will treat it at least as protectively as
they treat information they obtain from their other
users.
8.
Advertisers. If we collect from the data we receive
personally identifiable information, such information will be
disclosed to advertisers and other third parties for other
marketing and promotional purposes only in a manner which does not
personally identify that information (such as disclosing
information in the aggregate, by reference to averages or trends,
or by reference to a “user” without providing the personally
identifying information for that user). We will not disclose
to these entities any information that could be used to identify
You personally (for example, Your name, email address, password,
credit card number, and bank account number).
9. Identification of
User in Site. You will be identified throughout the
Site by Your Logon (“User ID”). We suggest for security
reasons that You do not use Your e-mail address as Your User
ID. Your User ID can be used to identify You and Your
activities throughout the Site, and other users may be able to
identify You based on User ID items that You have purchased, sold,
bid on in the past, requested a bid in the past, any ratings or
comments You may provide, any postings You may place on the Site,
etc.
10. Control of Your
Password. You are responsible for all actions taken
with Your User ID and password, including any costs, fees or
charges incurred. For this reason, You should not share Your
password with anyone else. If You choose to share or disclose
Your User ID, password, or Your information with third parties to
provide You additional services, You should review that third
party’s privacy policy. If You lose control of Your password,
You may lose substantial control over Your personally identifiable
information and may be subject to legally binding actions taken on
Your behalf. NOTE: If Your password has been
compromised for any reason, You should promptly e-mail us at
info@lighting-one.com
and notify us that Your password has been compromised.
11. Security. Even
though we utilize various security techniques to protect data from
unauthorized access by users inside and outside the company,
“perfect security” does not exist on the Internet. Please
note that e-mail and internet traffic are not secure. To help
safeguard Your information, we suggest the following: (i) You
do not share Your USER ID or password with anyone; (ii) change Your
password regularly; and (iii) remember to sign off once You have
submitted an application for a product or service online, or
completed an online session.
12.
Spam. We do not condone “spam” or unsolicited junk
e-mail. We are not responsible for this unfortunate activity,
and cannot stop it from occurring when it originates from outside
the Site. We will take reasonable action against any person
who uses our email products as the launching pad for
spam.
13. Editing Account
Information. We will provide You with the ability to access
and edit the information that You have provided to us. To
update the information or to deactivate Your account, please email
us at info@lighting-one.com.
In the event You deactivate Your account, such information will be
deactivated as soon as reasonably possible in accordance with our
deactivation policy and applicable law. We may retain in our
files information You have requested to remove from internet
access, and may use such information in some circumstances, such as
to resolve disputes, troubleshoot problems and enforce our
TOS. Further, such prior information is never completely
removed from our databases due to technical and legal constraints,
including stored “back up” systems. Therefore, You should not
expect that all of Your personally identifiable information will be
completely removed from our databases in response to Your
requests.
14. Change of
Privacy Policy. We reserve the right to change this
Policy from time to time. If we make any changes to this
Policy, we will post those changes here so that You will always
know what information we gather, how we might use that information
and whether we will disclose it to anyone. In addition, we
may communicate to You through email on the use of the Site, Your
account and other matters.
15. Use of
Site. Use of the Site constitutes acceptance of this
Policy as it is now written and as it may be modified from time to
time and appears on the Site. You specifically agree to check
back on the Site from time to time to ensure that You are familiar
with this Policy as it may exist from time to time, but also agree
that You are bound by such Policy as the same may exist on these
pages, whether or not You have actually viewed them in their then
existing form.